Terms of Use

These terms of use, and who they cover

These terms of use govern this website, operated by Muslim Funeral Directors in association with Iqbal and Sons Bereavement Services, a registered UK charity (No. 1197545), of Office B, Triaim House, 54 Cyprus Street, Oldbury, West Midlands B69 4XD. By using the website you accept these terms; if any part is unacceptable to you, the remedy is simply not to use the site — though we would rather you told us what troubled you, at info@iqbalandsons.org.uk, so we could put it right.

What the website's content is — and is not

Our guides, FAQ and service pages are provided in good faith to inform bereaved and preparing families. They describe UK procedures — registration, coroners, cemetery practice — accurately as we understand them at the time of writing, but procedures, fees and regulations change, and councils differ from one another constantly. The content is therefore general information, not legal, financial or religious advice for your specific circumstances: for legal questions consult a solicitor; for benefits and entitlements consult GOV.UK or an adviser; and for religious rulings consult a scholar you trust — something we actively encourage and gladly facilitate. Where our pages summarise Islamic practice, they follow mainstream positions while respecting that schools of thought differ; your family's madhab and your Imam's guidance take precedence in your own funeral.

How actual services are agreed

Nothing on this website constitutes a contract for funeral services, and no arrangement exists until it is agreed directly between us and the family — normally confirmed through a written estimate setting out the services and their costs. That written estimate, and the terms accompanying it, govern each funeral; where anything on this website differs from what is agreed in writing with a family, the written agreement prevails. Death Committee membership is likewise governed by its own written terms, provided to every member before joining. Prices are not published on this website because the largest component — council cemetery fees — varies by borough and by circumstances; every family receives exact, itemised figures in writing before any commitment.

Website use

• You may read, print and share our pages freely for personal and community purposes — the guides exist to be shared, and mosque noticeboards are welcome to them.
• You may not republish substantial parts of the website commercially, scrape it for marketing databases, or use it in any way that misrepresents its source or purpose.
• You may not attempt to interfere with the website's operation or security.
• Links to external websites — councils, GOV.UK, our sister charity — are provided for convenience; we are not responsible for external content, and their own terms apply there.

Intellectual property

The text, design and illustrations of this website belong to Muslim Funeral Directors or are used with permission. The Islamic knowledge the guides summarise belongs, of course, to no one and to everyone; our claim is only to the particular expression we have laboured to make clear and gentle. Quote us with attribution and our blessing.

Liability

We take real care over the accuracy of this website, and we accept the responsibilities the law places on us that cannot be excluded. Beyond that, we are not liable for loss arising from reliance on general website content in place of the specific, written, current advice we provide every family directly — because the whole design of our service is that no family should ever need to rely on a webpage alone: the phone is answered at every hour precisely so that general information can become specific guidance the moment you need it.

Changes, law and contact

We may update these terms from time to time, publishing the current version on this page; continued use of the site after changes constitutes acceptance. These terms are governed by the law of England and Wales, and its courts have jurisdiction over any dispute — though in years of serving families, plain conversation has resolved every disagreement long before any court was mentioned, and we intend to keep that record. For anything these terms leave unclear: 0300 102 1786, or write to us.

Community use of our materials

Because mosques and community organisations regularly ask: yes, you may print our guides for noticeboards and bereavement packs; yes, imams and teachers may draw on them for khutbahs and classes; yes, community groups may link to any page or reproduce reasonable extracts with attribution to muslimfuneraldirectors.uk. We ask only three things — keep extracts accurate and in context, do not alter the religious content, and do not present the material as commercial endorsement of any other service. Organisations wanting printed quantities, translations, or a speaker for a community session on preparing for death should simply contact us; supporting community education was part of the charity's mission before this website existed, and it remains part of ours.

The Death Committee and this website

Descriptions of the Death Committee on this website are summaries for general information; membership itself is governed exclusively by the written terms provided before joining, which prevail over any summary here. No one should join — and we will not enrol anyone — until they have received and had the chance to read those terms; we consider that ordinary decency as well as sound practice.